How to fix error message of “Unfortunately, Snapchat has stopped” within Samsung Galaxy S5

If you are the users of Samsung Galaxy S5, you may experience a situation where an errors stating “Unfortunately, Snapchat has stopped” appears in your screen.

The error message indicates that there is something wrong within your app. This problem usually happens in a Smartphone that are rarely updated with the new version of software. Yes, for many people, the Samsung Galaxy S5 functionality is mainly to call and send message, and they are not so care with the other functionality provided by the Samsung and Application within the phone. As a result, updating the software is almost impossible to conduct, since they are rarely using it.

For example, many applications that are developed by big companies or developers like Snapchat often receive new updates. In this regards, the user himself should make sure that his phone runs recent version.

In some cases, the snapchat is still crashing even after factory reset. Ii is very probable that the other apps interfere with Snapchat’s service especially those that also have access to camera. Facing this situation, what you have to do is by isolating the problem and boots the phone within safe mode. These are the tips to do:

  1. Please turn the device off.
  2. After that, please press and hold the Power key.
  3. Please wait a while. When ‘Samsung Galaxy S5’ appears within the screen, you can now release the Power key.
  4. Please immediately after releasing Power key, keep press and hold the Volume down key.
  5. Please continue to hold the Volume down key until your device finishes restarting.
  6. Please watch that safe mode will be displayed within the bottom left corner of screen.
  7. Please release the Volume down key when you see Safe Mode in the screen.
  8. Now you are accessing Samsung Galaxy S5 within a safe mode.
  9. Please try to open the snapchat.
  10. Usually, it should open normally.
  11. In case that the error is still persistent, it may be because there is a problem with the internet connection.
  12. If you use mobile data, we recommend you to switch to WiFi just to see if Snapchat works with it. Of course, this step is very necessary because the app requires constant active internet connection to work.
  13. If after ensuring the connection of mobile data the problems is still persistent, we recommend you to perform wipe data/factory reset.

These are the tips to solve problems of error message of “Unfortunately, Snapchat has stopped” within Samsung Galaxy S5. We hope that these tips are helpful for you.


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Category: Manuals & Guides